FAQ’s
What areas do you cover?
Our core focus is Worcester/Worcestershire but we have successfully sold over the Three Counties mainly and further afield including London during our time.
Can I pay the fee rather than the buyer?
Another reason we are different we want to give You the choice in our #FreeToChoose offering where you as the seller can choose if you would like to opt for our 2.Classic contract where the buyer pays the fee or our 4.Switch contract where you follow the more traditional method and you pay the fee. That’s not all we allow you the option to use 7. Flip anytime during your contract to change to the opposite contract.
What are your opening hours?
Our HubHQ is available 24/7, however #Team247’s availability may vary. Our general working hours are Monday – Friday 9am-5:30pm & Saturdays from 9am-3pm
How and when do I pay my fees?
You don’t need to worry about paying any fees directly regardless of which contract you choose. Your solicitor will handle all fees, and they will be settled upon the completion of the transaction. It’s a seamless process, leaving you with one less thing to think about.
Do you offer mortgages?
We do not provide in-house mortgage advice, but we can point you in the right direction for any financial requirements you may have via our selected independent brokers we refer too.
Will you accompany viewings?
Absolutely. We not only accompany viewings but also offer real-time feedback through WhatsApp or another platform of your choice for your convenience.
What happens during my valuation appointment?
During your valuation appointment, we’ll begin with a tour of your property. Afterward, we’ll discuss your plans for moving, provide advice on the property’s value and marketing price, and outline our strategy for reaching potential buyers. The appointment typically lasts 45-60 minutes. To schedule a valuation, visit our Sell page.
How can I have found out more about any new properties up for sale?
Follow our us or our social media channels for the latest new listings. Find out more about our #Team247 on our website and see the latest properties on our Buy page.
Do you advertise on Rightmove?
Absolutely! In addition to Rightmove, we also feature your property On the Market, NetHousePrices, OneDome, The House Shop and other prominent portals. Our services extend beyond online platforms to include expert social media and targeted digital marketing. As one of the most ‘followed’ estate agents, we ensure maximum visibility for your property.
Can we make an offer on a property before we have sold our current property?
Yes, you can make an offer at any time. However, sellers prefer buyers who’ve accepted an offer or completed a sale on their property. Consider finding a buyer for your property before looking at new ones.
How much do I have to pay to sell my house?
It is absolutely free if you choose our 2.Classic option contract, there is no commission, no costs, no charges, or additional extras fees whatsoever. The only thing you will need to pay for is an EPC (Energy Performance Certificate) as it is a legal requirement which our team can facilitate if needed.
Can I use FreeAgent247 if my house is already on the market?
Yes! Talk to your current agent and give them notice to remove your property. During the notice period, we’ll get your house ready to go on the market as soon as it expires.
What's the catch?
There isn’t one! We have proven time and again that if you have a desirable home it ‘sells itself.’ If you have a property that you have been told should sell easily, then you should choose Freeagent247 and use our 2.Classic option.
Do I need a For Sale board?
It’s not necessary, but we recommend it. Sales boards are a fantastic way to promote your property. Your lead agent will explain how they fit into your overall marketing plan.
How do you make money?
Majority of our properties are subject to our buyer’s fee, which is an additional payment over the agreed purchase price. Buyers legally pay this fee via solicitors, and it’s only due upon completion of the property transaction. No payments are made, and we don’t earn anything until the deal is successfully completed. This transparent process is clearly outlined in all our marketing materials.
What is an AML Check?
An Anti-Money Laundering (AML) check is a procedure used to prevent and detect activities related to money laundering and financing of terrorism. At FreeAgent247, this involves verifying the identity of clients and assessing the risk associated with their financial transactions. The process typically includes:
Identity Verification: Confirming the client’s identity through official documents such as passports, driver’s licenses, or utility bills.
Source of Funds Verification: Ensuring the funds involved in the transaction come from legitimate sources.
Risk Assessment: Evaluating the potential risk of the client being involved in money laundering or terrorist financing.
Why Do I Have to Have One?
AML checks are a legal requirement for businesses involved in financial transactions, including estate agencies like FreeAgent247. They help to:
- Ensure Legal Compliance: Adhering to national and international laws designed to combat money laundering and terrorist financing.
- Protect the Business: Preventing the business from being inadvertently used for illegal activities.
- Protect the Client: Ensuring the legitimacy of the transaction and safeguarding the client’s interests.
Failure to comply with AML regulations can result in severe penalties for both the business and the client, including fines and legal action.
Is there a Cost?
At FreeAgent247, we perform AML checks on both buyers and sellers as part of our commitment to compliance and due diligence. There is a £50 charge to complete each check. This cost helps cover the administrative and operational expenses associated with conducting thorough and effective AML checks.
Once your identity and, if selling, property ownership, have been verified, you will be given a 3-month free Lifetime Legal membership, which comes with free legal advice, a standard or mirror Will, and Mover Protection all included in this £50 cost. If your transaction falls through, Mover Protection could pay out up to £720 to sellers and £1,850 to buyers.
mote your property. Your lead agent will explain how they fit into your overall marketing plan.
Office: 01905 905996
Mobile: 07486 031 975
hello@freeagent247.com
8 Basin Road, Diglis, Worcester, Worcestershire, WR5 3GA.
By appointment only.
